• Do I need to make an appointment in advance?

  • We recommend that you call us in advance or make an appointment online. This helps reduce your waiting time and allows our Chinese medicine practitioners ample time to provide a detailed consultation and treatment for you.

  • Clinic Hours:  Monday to Friday: 9:30 AM – 12:30 PM, 2:00 PM – 6:00 PM; Saturday, Sunday, and public holidays: Closed

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• Can I claim medical insurance after the consultation?

  • Patients can submit the prescription and receipt issued by a registered Chinese medicine practitioner to their insurance company to apply for a claim. As the coverage and terms of individual insurance policies vary, patients are advised to contact their respective insurance companies for details.

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• Can I use healthcare vouchers at the Chinese medicine clinic?

  • Our Chinese medicine clinic accepts payment via Healthcare Vouchers.

  • The Elderly Healthcare Voucher Scheme was launched by the Hong Kong government in 2009 to provide subsidies for eligible seniors, enabling them to choose private primary healthcare services that meet their needs. Registered healthcare professionals in Hong Kong, including Western medicine doctors, Chinese medicine practitioners, dentists, chiropractors, physiotherapists, occupational therapists, radiographers, and optometrists listed in Part I of the register, can enroll in the Elderly Healthcare Voucher Scheme. For details, please refer to the official Healthcare Voucher website.

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• ​Can Chinese and Western medicine be taken together? If so, how long should the interval be?

  • To avoid drug interactions and potential side effects, it is recommended to take Chinese and Western medicine separately. Taking them together without guidance may lead to severe adverse reactions. If both are required, they should be taken at least 2 hours apart.

  • Please be sure to consult your practitioner before taking any medication.​

 

• Why does sediment appear after dissolving Chinese medicine granules in water? What is the sediment?

  • The sediment consists of excipients, which are necessary materials for producing Chinese medicine granules. This may occur if the water used is not hot enough or if the granules are not fully stirred. It is recommended to dissolve and stir the granules in hot water before consumption.​

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• Can infants and children take Chinese medicine?

  • Generally, there are no strict age restrictions for Chinese medicine. The key lies in the practitioner selecting appropriate formulas and dosages.

  • For specific advice, please consult a registered Chinese medicine practitioner in Hong Kong.

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• Should Chinese medicine be taken before or after meals?

  • Both are possible, depending on the nature of the medicine and the patient’s condition.

  • General guidelines for taking medicine include:

    • Before or after meals (at least 1 hour apart from mealtime)

    • Before bedtime (30 minutes to 1 hour before sleep)

    • On an empty stomach

  • For example, tonic formulas are often taken before meals to enhance absorption, while bitter or stimulating formulas are taken after meals to minimize gastrointestinal discomfort. Laxatives for constipation are typically taken before bedtime to facilitate bowel movement the next morning. For personalized advice, please consult a registered Chinese medicine practitioner.